At IDT, we understand how disruptive the COVID-19 pandemic has become for our customers, partners, and employees around the world.
We know that first and foremost on your mind is taking the appropriate steps to care for yourself, your family, and others in your community. The last things you should have to worry about are the services IDT provides to you, your family or your business.
We are working literally around the clock to make sure that we continue to deliver the same level of service and care you have come to rely on:
(I) Service Continuity – Our technical teams have conducted stress-test scenarios to ensure that systems can handle both unprecedented levels of demand and differentiated national and global traffic patterns.
(II) Business Continuity – Our workforce and systems are prepared to provide seamless service even as our offices and service centers operate on a remote basis with many employees working from home.
(III) Distribution & Product Availability – To ensure the integrity of our physical supply chain, we are working with our suppliers, channel partners, and customers to anticipate their needs and allocate resources ahead of time.
We hope that you and your loved ones are safe and healthy. We are all in this together!
Sincerely,
Shmuel Jonas
