Back to press releasesnet2phone
now offers industry cloud contact center solution
Newark,
NJ – October 27, 2020: net2phone, a global provider of unified cloud
communications solutions to businesses, today announced
a partnership with Five9, a leading provider of the intelligent cloud contact
center. Through the partnership, net2phone is now offering the Five9 intelligent
cloud contact center as a service (CCaaS) to complement its own business cloud
communication solution.
“The partnership with Five9 enables net2phone to extend our
market reach with comprehensive communications solutions for enterprises with
significant customer contact operations,” said Jonah Fink, president of
net2phone.
With the Five9 intelligent cloud contact center solution,
agents can work remotely and access customer intelligence and insights to
deliver more human customer service experiences. The Five9 CCaaS solution has a
complete set of integrated capabilities with APIs and integrations with
recognized CRMs and tools.
“net2phone and Five9 clients will gain powerful synergies
from our shared integrations with leading CRM applications and our focus on
intelligent conversations across channels in untethered and dispersed
environments,” added Jonah Fink.
“Five9 and net2phone share complementary features and a deep
commitment to outstanding customer experience. We look forward to working with
net2phone as we build on these synergies to approach customers,” says Greg
Craven, Five9 Channel Development Director.
To take advantage of the net2phone’s partnership
with Five9, visit us at net2phone.com or email: sales@net2phone.com.
About
net2phone:
net2phone’s
cloud business communications solutions help businesses around the globe
succeed through smarter conversations. net2phone is a
subsidiary of IDT Corporation (NYSE: IDT), a provider
of telecommunications and payment services.
To learn more, please visit net2phone.com or connect with us on
LinkedIn. Channel partners contact: partner@net2phone.com. Customer contact: sales@net2phone.com.
Media
Contact:
net2phone
Andreea Cojocariu
Head of Digital Marketing and Demand Generation
Phone: 404-891-1940
Email: andreea.cojocariu@net2phone.com
